Urban Infrastructure and Services Practices

Communication and Media

Community Information Resource Centre (CIRC), Alexandra, South Africa

Key to the empowerment of marginalised communities is unfettered access to relevant information within an integrated regional and national network, coupled with the development of skills and capacity that would equip these communities to utilise such information for community building purposes. While hypothesising that the establishment of community information resource centres can be the most effective way to ensure the free flow and access to information and empowerment of disadvantaged communities by providing relevant information in a user-friendly system, the Human Sciences Research Council (HSRC) has been involved in three pilot projects in Gauteng Province, South Africa, aimed at assisting such processes. The communities are Alexandra, Ivory Park and Atteridgeville-Saulsville. Of the three initiatives, the community information resource centre in Atteridgeville (Legae la Kitso - Home of Information) is the most progressive. Building on lessons learned in the other two projects, the Legae la Kitso project represents an attempt to implement and study the optimum way in which to enable a systemically disadvantaged community to own, manage and use information for community-building and survival purposes.

CIRC provides access to information at the grassroots level through the establishment of a system for communicating and sharing information among and between communities. Atteridgeville-Saulsville is a low-income community with basic survival concerns and limited access to information about the community itself, other communities and information held in government. Within the framework of the Freedom for Information Act, the CIRC organised a database of community information based on household surveys, community surveys with community leaders and local government. Residents can also find information on entitlements, Government support programmes and employment opportunities without the time and expense of a trip into the city centre. The role of the HSRC has been to work in close partnership with the community representatives (the civic organisation ASRO) and to support the project by sponsoring the training of information counsellors who form a user-friendly interface between the community and the electronic media.

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Telecenters: Changing the Way People Work, Chula Vista, USA

Cities throughout the world are grappling with the question of how to resolve the growing influence of the automobile on its urban environment. Municipal energy consumption, climate change, air pollution and the rising cost of fuel are forcing cities to look at what local authorities can do to reduce emissions and to slow down global warming. Chula Vista, with a population of 150,000, has responded to this growing problem by taking on the responsibility of a global issue, and addressing it through municipal policy and implementation; developing measures and a comprehensive strategy that aim to reduce this city's contribution to global warming.

Chula Vista the second largest city in San Diego County, USA is currently dealing with serious traffic, air quality and environmental concerns. Chula Vista has introduced the concept of "Tele-Commuting" - as part of its Carbon-dioxide Reduction Plan - to make use of the "information superhighway" to alleviate the negative effects of the "concrete superhighway." Instead of commuting to work, residents can drop in to their "Neighbourhood Telecenter" where they can use computers, modems, telephones and other office support services to complete normal work activities. Telecentres reduce automobile trips, traffic congestion, energy consumption and air pollution, promote a better quality of life by providing a workplace closer to home and can improve worker productivity.

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A Nation-wide Geographic Information System to Improve Planning in Qatar

Qatar, a country of 522,000 people located on the west coast of the Arabian Gulf, is the first country to implement a comprehensive and integrated nation-wide geographic information system. With the discovery of oil three decades ago, government agencies were unable to keep up-to-date records of the rapid and large-scale development that followed. The lack of information together with inadequate inter-agency co-ordination led to inefficient management of resources. Today, Qatar's state of the art Digital Topographic Database provides a common base map for 16 Government agencies through a high speed, fiber optic network. The Government saves money in delivering services like sewerage, electricity and water through linked, up-to-date databases. Digital maps and locators allow fire trucks and ambulances to rapidly respond to emergencies. Using GIS tools, consistency and uniformity in policies, standards and regulations for the whole of Qatar has been achieved.

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Infrastructure Provision
Core Area Upgrading in Kathmandu - Nepal

As is typical of so many metropolitan cities in the developing world, Kathmandu has numerous challenges and a constraint in resources. Kathmandu Metropolitan City's (core area) upgrading initiative aims to upgrade the core area by improving roads and pavements, street lighting, solid waste management, traffic management and surface drainage. Transportation has improved due to roads and access paths' improvement works; improvement in traffic management and streetlights. The Naya Bazar Land Pooling Scheme has enabled easier development planning of the core area with storm water drainage installation. Public education campaign and procurement of equipment for waste management has greatly improved the environmental aspects of the core area.

Contact person: Keshav Sthapit
E-mail: kmcadv@moscom.np
Fax: 977-1-272110

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Baghdad Neighbourhood Rehabilitation programme, Iraq

Baghdad Neighbourhood Rehabilitation programme is a community based initiative with the support of international and national NGOs. The programme was established to counter problems such as poor communication networks, poor sewage disposal, inadequate water supply (for both potable water and for irrigation), poor or non-existent garbage collection, lack of green areas and lack of playgrounds for children. In addition schools and buildings were in a deplorable state stemming from the aftermath of the gulf war and effects of the sanctions imposed on the country. Through a participatory process involving the municipality water supply, sewage network, roads, public buildings and utilities have been repaired and restored. Household waste management has been improved and the Al-Shu'lla region of the town is now green through drilling an artesian well to irrigate green areas which were once dumping grounds for solid waste.

Contact person: Ms. Suhair Al-Sinawi
Fax: 1-212-9633081/9633009

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Luanda-Sul Self-financed Urban Infrastructure Program, Angola

Luanda Sul is a trend-setting model for innovative practice. It is based on a self-sustaining urban infrastructure program aimed to valorize public assets through careful land-use management and planning. In close partnership with Government agencies, the private sector and community-based organisations, the population living in temporary settlements and the people displaced by the war are being resettled. The program was initiated in 1995-1996 through a self-financing process and included the construction of 70km of pipes providing drinking water, 23km of drainage, 12 km of power lines, 2,210 houses and adequate shelter for 16,702 people.

The program operates from an Achievement and Management Fund. The resources are mobilised through; (i) the sale of concessions (or land tenure rights) derived from the allocation of public land for private development; (ii) taxes and tariffs perceived on the exchange of goods and services; and (iii) investments made by the private sector. The Government, by issuing guarantees for private investments, provided the basis for the self-financing of the programme. The process involved the identification of suitable land for urban development, the acquisition of the land from landowners by the state, the legislation of the status of the land according to a land-use plan and the mobilisation of capital investment of the private sector. The program involved an initial investment of US$30 million and a subsequent investment of US$14 million. The infrastructure development includes community facilities, schools, commercial establishments, an industrial estate and a hospital. Following the success of the project, there are plans to replicate the program in Benguela Province.

Contact: Mr. Cláudio Melo Filho
Tel: 2442 398-001 and 399-392/394
Fax: 2442 503-561
Email: cmelof@ao.odebrecht.com

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Transportation and Mobility

Evolving a World Class Land Transport System in Singapore

Singapore has a population of 4,017,733 persons and covers a total area 402 sq. km. In Singapore, as with many large Asian cities, transportation issues are a major concern among ordinary citizens and policy-makers alike. Road congestion is the most common problem. The Singapore initiative in urban land transport development and management seeks to solve worsening traffic congestion and its associated problems by building a world class land transport system. The vision, implemented by the central government, is a land transport system that meets the needs and demands of a dynamic and growing city.

First mooted in 1995, the proposal of a world class land transport system consolidates more than two decades' of ongoing work on managing traffic congestion and road space. The initiative is premised on four key principles of: (i) integrating transport and land use planning; (ii) expanding the road network and maximising its capacity; (iii) managing demand of road usage; and (iv) providing quality public transport choices. The Singapore initiative has resulted in relatively congestion-free roads (3281 km of roads taking up some 11% of the country's land) in the city-state. The average peak-hour travelling speed within its city centre is about 30 kilometres an hour which compares favourably with peak-hour speeds of 10 to 12 kilometres per hour in London, New York, Manila, Calcutta and Lagos. In addition, it was the first attempt to use road pricing to limit the growth of urban traffic. From April 1998, Singapore replaced its system of central area-access charges based on paper licenses (first introduced in 1975) by electronic tolls that vary according to time of day.

Singapore's integrated approach in tackling traffic congestion is premised not only on the traditional means of increasing transport capacity through road building programme but also on innovative measures to manage demand for road space by encouraging more efficient use of existing transport facilities especially within the usually congested city area. This it does by planning and developing an alternative urban structure where economic activities become dispersed and there is better physical integration between employment, amenities and housing, implementing car ownership and usage restraints and promoting a public transport system as a viable alternative to the private car. Many of Singapore's transport policies are universally applicable especially use of area licensing scheme, control of car population through various fiscal measures, promotion and establishment of a more efficient public transportation system, highly integrated land use and transportation planning.

The area-licensing scheme has been the subject of several World Bank studies. More recently, Malaysia has announced its intention to implement an area road-pricing scheme modelled after the Singapore area-licensing scheme to ease traffic congestion in its capital city, Kuala Lumpur.

Contact: Prof. Lim Lan Yuan & Dr. Belinda Yuen
Tel: 65-874 3413
Fax: 65-775 5502
email: headbem@nus.edu.sg

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Kunming Modern Demonstration Busline, China

Kunming, the capital and only large city in Yunnan Province, is approximately at the same location as northern Mexico, only on the other side of the world covering a total area of 6200 sq. km. The "Kunming Modern Demonstration Busline" is anchored in the city partnership between Kunming and Zurich and is an offspring of the Kunming Urban Development and Public Transportation Master Plan. The initiative originated in 1997 - a period when Kunming with a metropolitan population of 3.4 million was experiencing deteriorating traffic conditions. The streets were congested most of the time with average travel speed being about 10km/h.

In 1996, the Kunming Urban Development and Public Transportation Master Plan was developed by the cooperation of Kunming City and its sister city Zurich City, Switzerland. The urban transportation policies giving priorities to public transportation were defined, and the development plan of a modern public transportation system consisting of buses and suburban express trains was formulated. An arterial bus line was chosen as a demonstration project to incarnate modern transportation ideas and to study how big cities in China to carry out the modernisation improvement of public bus systems. In April 1999, through the common efforts of social and governmental organizations, the demonstration busline became operational.

The service level of public transportation has been remarkably improved. Travel speed of has increased by 68% while passenger flow volume and capacity of public transport system have increased by 13% and 46% respectively. Air quality has improved while the traffic volume in equivalent car units has decreased by 19%. The efficient public transport system has been benefiting a large number of citizens and attracting more passengers. Former urban transportation policies have changed with priorities being accorded to public transport system with future plans for a bus-only lane network to be constructed in the central area of Kunming City. Kunming?s experience of has been widely disseminated through local seminars.

Contact: Lin Wei, Yang Xia
Tel: 86-871-3171174
Fax: 86-871-3177118
E-mail: kupdi@km.col.com.cn

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Energy use, conservation and production

Utilisation of biogas from household waste - Czech Republic

Kromeríz lies at the southern edge of the Haná, Czech Republic and has a population of about 30,000 people. Utilisation of biogas from household waste, which began in 1993, is based on an exhausted and disused clay pit that was an environmental hazard. The Kromeriz Town Hall administrative officials had turned the pit into a dumpsite for household waste. The layer of the deposited material reached up to 12m. Total volume of the deposited waste amounted to 180,000 m3. The deposited subsoil consisted of clay, with substantial layers of eroded sandstone and sand-clay. As a consequence, the eco-system of a nearby pond was destroyed. Leach from the deposit polluted the subsoil water and the deposit's biogas escaped to the ambient environment.


The new administrative officials at the Kromeriz Town Hall focused on bringing to an end the uncontrolled waste dump and pollution of both subsoil and surface water. The decision making process involved Council officials and Local Council members, of the town of Kromeriz. Through the initiative, the pond was cleaned and the eco-system balance restored. Biogas was tapped and re-vegetation of the entire area to provide a green park for the inhabitants of the nearby housing estate was done together with providing a cheap source of household heating energy. The pumping operation under the biogas utilisation conditions facilitates heating of hot water for 200 households during winter. Since the beginning of the project, 337,177 m3 of biogas has been tapped and pumped from the deposit. The lesson learnt from this project is that there is potential to generate biogas from household waste when proper technology is employed. The biogas utilisation project is being replicated in other towns of the Czech Republic.

Contact person: Olga Sehnalova
Telephone: 00420 0634 321154
Fax: 00420 0634 331481
Email: MeU.KM@brn.pvtnet.cz

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Traditional Energy and Environment Conservation, Tanzania

Tanzania Traditional Energy and Environmental Organization (TaTEDO) is a coalition of volunteer individuals, artisans, small holder farmers, community-based organizations (CBOs) and micro enterprises involved in the development and promotion of renewable energy systems for enhancing sustainable environment and socio-economic development of communities. Approximately 30 artisan groups use scrap metal to manufacture improved stoves for woodfuel conservation. The income generated contributes to poverty eradication. Agro-forestry initiatives encourage people to plant tree species with multiple end-use and shorter rotations. The development of tree nurseries completes the production-consumption cycle.


Contact person: Mr. Estomih N. Sawe
Fax: 255 51 74400
E-mail: tatedo@raha.com

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Vienna Energy "WIEN ENERGIE", Austria

The "WIEN ENERGIE" (Vienna Energy) centre is a joint initiative launched by "WIENSTROM" (Vienna Electric Company), "WIENGAS" (Vienna Gas Company) and "FERNWAERME WIEN" (Vienna?s Alternative Source of Energy mainly from Incinerators) for the purpose of providing competent assistance in energy matters addressing customer needs and the services required, e.g. hot water, light or heat. Energy counselling is free of charge and constitutes an essential element in the overall trend towards source minded, cost efficient and environmental friendly energy supply. Assistance is particularly youth oriented, its aim is to make young people aware of how to use valuable energy sensibly.

The information centre is designed as a youth centre and has been equipped with state-of-the-art technology, offering free Internet access, an adventure slide, as well as interactive play stations for a real "energy experience". An "energy bike" has been installed to demonstrate how much it takes to generate one's own energy. All exhibits are fully operational to attract visitors' attention, e.g. to conservatory layouts and how they incorporate seasonal fluctuations, to show the effects of different types of insulation material and windows, of glass flues in heating systems, solar systems, windmills, etc. The entire concept concentrates on introducing important issues through playful interaction. Customers can go online to access information on alternative forms of energy production and thus have first hand experience of these types of energy and their performance under varying weather conditions.

What makes this concept so successful is the fact that customers receive competent, independent and comprehensive counselling (on all sources of energy) and are not pressurised into buying any appliances or tools. Regular training and information classes on all aspects of life are held to increase the circle of customers, courses on feng shui, kinesiology, solar energy systems, etc. These are complemented by exhibitions on child protection, Tibet, hot water, and many more, which usually run for several weeks at a time. The WIEN ENERGIE centre has become an essential element in Vienna's holiday programme for children and young adults. 60,000 visitors per year speak of the quality of our services and the choice of location in one of the city's busiest shopping streets.

Eng. Andreas Paul Mariannengasse
Tel: +43/1/4004/34100
Fax: +43/1/4004/34199
Email: andreas.paul@wienstrom.co.at

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Iperbole/Internet Metropolitan Civic Network - Italy

Bologna has a population of 900,000 and is the Italy's administrative capital and the most important node of communication in Italy. "Realising digital democracy, telematic participation and citizenship" and building an on line interactive community is the key idea of Iperbole, an Internet-based citizens free-of-charge metropolitan civic network that was set up in 1995 by the city of Bologna. The Municipality of Bologna has traditionally devoted strong efforts to improve relationships and communications in order to increase the quality of citizens' participation in Local Authority's activities. The Municipality offers e-mail service, news, direct access to the municipal web-site (http://www.comune.bologna.it/ connected to other local, national and European servers), free full-Internet connections and to its free resources to all citizens requesting it free of charge. The Internet is a useful tool for job seekers who receive advice from professionals through an interactive session. The project, due to the large number of persons connected (about 10 % of the whole population with a growing rate of 20 new users every day) is becoming a very efficient way for the families, enterprises, public and private bodies, to retrieve information and services, at home or the workplace.

The Iperbole/Internet service is based on the principles of the employment of telematics and new technologies for administrative innovation and partnership with the "organised civil society"; the right to information; and involving the virtual community as a partner of the urban administration in enabling decision-making processes between urban actors. Citizens can take part in the public life of the city via the web-site of the city administration and by participating in on-line discussions with 35 local newsgroups. The new technology helps to establish reciprocal communications between the administration and the society. In April 1998 Iperbole counted 13500 citizens using the free Internet access, 600 organisations, 70 schools and hundreds of administrative offices were on line.

Contact Person: Leda Guidi
Tel: 39-51-203210
Fax: 39-51-223142
Email: com@comune.bologna.it

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Sanitation

SAPMA Housing and Environmental Project - Grenada

SAPMA Housing and Environmental Project is located to the North East of St. Andrew's in the rural communities of Pearls, Moyah, Conference, Tivoli and La Potrie. It began in 1991 after a poverty survey was carried out by Caribbean Conference of Churches. The communities identified were very poor and under developed, the housing units were very small and prone to natural disasters. There were very few families who could afford safe drinking water and the sanitation condition was deplorable because most people used nearby streams, rivers and bushes to dispose of their waste which was a health hazard to the many young children and the elder persons in the communities. The objectives of the practice were to improve the housing conditions through access to affordable houses and to improve existing poor and small structures by rehabilitating them.

The initiative has managed to upgrade the poor sanitation condition and this has reduced the risk of outbreak of diseases among young children and elderly in the communities. The housing and environmental conditions have improved by approximately 40 and 45% respectively. Since the initiation of the practice 40% of the target group received housing materials for construction purposes and 50% received assistance with pit latrines and house construction. Also many families now enjoy piped water. Generally housing provision has improved in the area and there has been an improvement in the sanitation while the local business earned money from the purchase of materials. Most of those involved in the rehabilitation and construction of the houses gained relevant skills in addition to the employment opportunities presented by the initiative.

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Rehabilitation of Urban Areas - Guarapiranga Project - Brazil

The Guarapiranga Water basin is located in the northern part of Sao Paulo region of Brazil and extends into Embu-Guaco and Itapecerica Da Serra municipalities. The Environmental Sanitation Program of the Guarapiranga Water basin started in 1993, aiming to guarantee the water quality of the Guarapiranga Reservoir, through corrective actions including basic sanitation infrastructure and capacity building for fresh water management. The implementation was based on the concerted efforts of state and local authorities with financial support from the World Bank.

The Guarapiranga Reservoir presently supplies near to 25 percent of the drinking water to the Sao Paulo Metropolitan Area (SPMA). The urban informal settlements (more then 190 different slums) had progressively expanded into the lower part of the basin, near the reservoir. The rehabilitation and expansion of the Guarapiranga area entailed relocation and resettling of the slum dwellers. The works included new streets, paving, drainage, channelling of streams and waste collection. The population participated in the process of architectural design and civil works by offering suggestions on the most suitable design solutions.

The implementing authorities also developed a proposal for the Guarapiranga Water-basin Management agency which involved an environmental master plan for the water basin integrating sectoral plans for land use, sewerage, solid waste and water quality.

As a result of the programme the following has been achieved:

• Construction of basic infrastructure for 190 slums, home to 20,000 families (or 100,000 inhabitants);
• 264 kms of sewer network to serve 80% of the 580,000 inhabitants of the Guarapiranga Water-basin;
• Drainage construction and restoration of 13 sq. km. of urban areas which had deteriorated due to insufficient drainage
• Land-use planning and the resettlement of 4,000 families living in high-risk sites with construction of houses averaging 42 m2.

Contact person: Sao Paulo
Fax: 606-6311

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Durban Metro Water Services: Sewage Disposal Education Programme, South Africa

Durban is the main port of the Republic of South Africa. It is situated on the East Coast of South Africa, approximately 600km South East of Johannesburg. It is the commercial center of the province of KwaZulu Natal. Durban Metro Water Service's Sewage Disposal Education Programme arose out of the need to curb high levels of sewage pollution and maintenance costs incurred through the abuse and misuse of sewerage systems in the Durban metropolitan area. This education programme has become a vehicle of broader social reconstruction and development. Directed by Durban Metro Water Services, it involves public / private partnerships, and aims to establish a climate of civic responsibility, calling on communities to support their local government and businesses in the construction and development of their living environments.

The main objective of the Sewage Disposal Education Programme is to create a better understanding of the workings of the sewerage system amongst communities, especially first time users of these services. This is done through a number of innovative educational interventions, which encourage interactive and participative learning. Educational resources and toolkits have been designed for use in schools and at informal education settings, such as clinics. Road-show and street theatre performances are presented at informal settings to a broad spectrum of the community, reaching out to less literate members of communities.

The education programme has made a quantitative impact. In Umlazi (population 262,000) for example, blockages have been reduced from approximately 1300 per month to 300 - 400 per month, after a period of about one and a half to two years. Sewage blockages throughout the Metro area have resulted in savings equivalent to US$ 200,000. The education campaign has reached 141,646 learners and 212,104 adults. The entire education programme has been introduced in 226 schools and many clinics. In addition, within the period of one year, 550 street theatre performances were held in the Durban metropolitan area, reaching approximately a further 35,600 adults and 40,000 school children. Rewarding public/private partnerships have resulted from the programme, with buy-in from industry. Emphasis has been placed on community capacity building and skills development, and the employment of women has been encouraged. By-laws have been passed and formalised in the form of a Legal Framework for Pollution Management. Over thirty facilitators are now fully employed. In additions the program provides employment to thespians who perform on the streets.

Durban Metro Water Services has pioneered the Sewage Disposal Education Programme in South Africa. As a result of an invitation to present an aspect of this educational programme to the World Bank Water Supply and Sanitation Forum in Washington, Durban Metro Water Services has received an invitation to help develop a toolkit in Kenya, for improving delivery of water supply and sanitation services to low income urban communities, which could be utilised by service providers throughout Africa

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Partnership in Service Delivery for Sustainable Rural Water Provision in South Africa

South Africa's Department of Water Affairs and Forestry (DWAF) initiated a Community Water Supply and Sanitation Programme, which focuses on the delivery of water and sanitation to rural populations, previously disadvantaged by apartheid. Initiated in 1997, DWAF appointed a single contractor known as Programme Implementation Agents (PIA) for each province using a competitive tender process to carry out the implementation of water and sanitation projects. A key component of the contracts is the Build, Operate, Train and Transfer (BoTT) that is designed to empower community members while ensuring sustainability of the projects. The BoTT contract is an adapted version of the contract for Turnkey Projects and facilitates for the transfer of many client responsibilities to the PIA. The PIA complements existing resources by bringing in additional capacity and provides the provinces with an integrated team for all phases of a project. Capacity building in the state and the community is a key element of the PIA responsibilities and the community retains key decision making responsibility.

The contract places emphasis on the partnership required between the PIA, the Department, Local Government and the community. The state provides the capital for infrastructure as well as setting the overall planning and delivery objectives. The private sector provides the project management and technical resources required to integrate the physical project with the social and institutional component provided by community development facilitators. DWAF is in the process of adapting the BoTT programme to suit local government requirements by addressing such issues as decentralization and transfer of responsibility for projects to local authorities.

Over a 4-year period, the BoTT programme in the four provinces has provided water to approximately 4,000,000 people. In addition, BoTT contracts have proved to be a speedy mechanism to address specific problem areas such as:


The mobilization of NGO's and job creation
Rapid response to disaster in the Northern Province when large floods affected the region
A rapid response in KwaZulu natal to a cholera epidemic both in terms of sanitation and clean water supply.
Support has been given to water services institutions, notably to water services authorities (local government) and water boards.

These are long-term contracts, kept flexible to cater for a changing legislative and social environment. DWAF will eventually move away from being a delivery agent and will serve as a fund administrator for future water and sanitation, provide policy and strategy guidelines, specialised contractual support, and monitoring and evaluation for water and sanitation sector support programmes.

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The Urban Drainage System Project of Quanzhou, China

Situated in the south-east littoral of China and as one of the three largest central cities of Fujian Province, Quanzhou belongs to the first group of 24 historic cultural cities designated by the State. It is one of the most economically active and vibrant areas in Fujian Province with a per capita GDP of US$2100 in 2001. The Quanzhou metro area covers 11,000 square km with a population of 7.28 million, of which 680,000 people are living in the central urban area of 40 square km. The former urban drainage system of Quanzhou was originally composed of several urban drainage ditches. As a result of lack of maintenance over time, the ditches piled up with sludge. Whenever typhoons, rainstorms or mountain torrents broke out, the quantity of water combined with tidal forces resulted in water logging. In Quanzhou's history, every time water logging happens, serious damage to people's lives and properties occurred around the Jinjiang River. The total loss of the water logging since 1949 amounts several hundred millions of US dollars.

In order to solve these problems the Municipal Party Committee and government decided to completely realign the urban drainage system. Public consultations were held to ascertain people's unmet needs and priorities. In January 1999, the Municipal People's Congress adopted a resolution on the Construction of Quanzhou Urban Drainage System. The technical objectives involved the implementation of a drainage and storage system that would withstand 100-year flood risk and 20-year torrential rain risk; and a water purification facility with a daily capacity of 50,000 tons. The project design team adopted a phased approach to implementation so as to minimize disruptions to people's lives and commerce. The total investment required amounted to US $86,230,000.

Volunteer Campaigns were launched such as the Sludge Cleaning Campaign, the Hundred-Day Campaign and the Three-Month Campaign to mobilise public opinion, awareness and participation in various aspects of the project. During the project, technical methods were applied to reduce negative impacts on the environment and to reduce inconvenience for the residents. Government official consulted with households in the demolition areas to move people in a timely and stress free manner. Affected households were provided with compensation for re-housing. Poor families, overseas Chinese families and families with disabled or elderly persons were given priority. 1578 people of this category were re-housed.

The historical profile of Quanzhou as a "Clean spring and fresh flowers" has been restored. The urban ecological condition and living environment have substantially improved. The Xibeiyang Flood Detention Basin has a capacity of floodwater detention of 82.3 hectares and 2 million cubic meters; and the Puxi Flood Detention Basin has a capacity of floodwater detention of 20.1 hectares and 900,000 cubic meters. The project not only solves the long-term menace that threatened life and property of the residents, but has also enlarged urban water and green areas which are extensively used by the citizens for recreation and entertainment. The value of previously undesirable land and real estate around the urban drainage has increased. New residential estates, recreational and commercial areas and office blocks are being built all over the city.

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New York Avenue Metro Station Corporation, USA

The North of Massachusetts Avenue (NoMa) area has a population of 5,600 of which 90% is African-American. The average income per household is US $ 23,396, which is well below the citywide median of US $ 30,727 with 24% of the residents earning the poverty-level income. Nearly 50% of the households in the target area do not own an automobile, thus making the increased availability of transit very important for increasing economic opportunity. The area was previously a thriving industrial, business and distribution centre but over the years deteriorated and was characterised by abandoned buildings, vacant land and a blighted cityscape.

In 1998, as part of the city's strategic economic development planning process, the DC Department of Housing and Community Development (DHCD) organised a NoMa development strategy. Working closely with the community and the private sector the plan recommended the creation of the New York Avenue Metro station as the catalyst for developing NoMa as a magnet for technology and media businesses, jobs and housing. Action 29 - New York Avenue Metro Station Corporation is a non-profit organisation responsible for coordinating the private sector role in building the new Metrorail Station.

The key objective of the initiative was to promote sustainable, transit-oriented, mixed-use economic and community development that would promote investment, create jobs, attract and expand businesses, raise incomes, reduce poverty, stabilize and improve housing and neighbourhoods. The main strategy was to develop three key industry networks: media/publications, information technology/telecommunications and the entertainment industry in the NoMa area.

A feasibility study funded by the DC DHCD was used to mobilise finances to construct the station. Major private property owners in the areas, the DC government and the US government provided financial support. This commitment to construct a new transit station and promote neighborhood economic activity has already provided the impetus for large-scale employers to locate or expand in the area, spurring major development activities including the Washington Gateway, the BET Technology Park, the Union Station Telecom Center, and the McKinley High School technology campus. In addition, community improvements such as new streets and streetscape design, new and renovated housing, a bicycle and pedestrian trail, retail stores and other small business opportunities, and education and job training are all part of this creative partnership. This initiative serves as a model for creating liveable neighbourhoods through public - private partnership and infrastructure development and is just one example of a significant trend in North America, Europe and other regions to concentrate housing and commercial development around access to public transportation. This practice will lead eventually to a highly efficient and a more sustainable urban environment.

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Ride the Wind Project, Calgary, Canada

Calgary is a city of about 860,000 people located at the base of the Rocky Mountain Foothills in southern Alberta, Canada. The city's economy has been built on a diverse economic base consisting of agriculture, energy, tourism and its favourable location as a distribution centre for manufactured goods produced in western Canada. Since the 1960s, Calgary's history has been one of sustained growth, with the population more than doubling from 400,000 in 1971 to present. Calgary Transit operates an extensive integrated transit system consisting of light rail transit (referred to as the C-Train), and regular bus and community shuttle service. Calgary Transit began service in 1909 with a 12-car streetcar system operating along 10 miles of track servicing a population of 30,000. By 1918, service had extended to outlying communities. Modern buses were introduced to Calgarians in 1932 and streetcars were slowly phased out of the system's operations throughout the 1940s, replaced by both diesel and electric trolley buses. By the early 1970s, trolley buses had been completely phased out at about the same time Calgary's population began to boom.

The construction of Calgary's Light Rail Transit System, the "C-Train," began in 1978. The existing transit system encompasses 32 kilometres of C-Train track, 33 C-Train Stations, more than 10,000 park and ride stalls, and a fleet of 100 light rail vehicles and 760 buses which carry approximately 75 million revenue passengers annually. The City of Calgary's Ride the Wind Project that was launched in September, 2001, making Calgary's C-Train the first wind-powered public transit system in North America. As a result, the entire 100-car fleet is 100 percent emissions free. Calgary's C-Train dramatic rise in ridership in recent years demonstrates its success and popularity among Calgarians. Since its inception, May 25, 1981, more than 500 million riders have hopped on the C-Train. About 187,000 customers currently ride the C-Train every workday. Calgary Transit's bus/C-Train ridership has soared by 33 per cent over the past five years at the same time the city's population rose by 15 per cent. C-Train ridership alone shot up by 73 per cent during the same time period.

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Bridge Building at the Local Level BBLL, Kathmandu, Nepal

Rivers isolate the people living in the numerous settlements in the Himalayas from the rest of the country. To cross these rivers, villagers either have to walk long distances to reach the other side or alternatively wade across dangerous waters which have claimed the lives of many people. The Government of Nepal could not meet the demand for bridges due to financial and logistical constraints. Bridge Building at the Local Level (BBLL) was established to aid Nepali Communities to revive their traditional bridge building skills. The objective elaborated by community members is to develop a trail bridge that is labour intensive (as opposed to capital) so that local people will take ownership and benefit from the investment. Overcoming initial opposition from the Government, BBLL started maximizing on local material and labour while minimizing on the negative impact on the environment.

Essentially, the community organizes itself and identifies the bridge site and secures building material that is locally available. Subsequently, BBLL reciprocates by providing drawings, training on a bridge model and availing "foreign" material such as steel cables, deck and cross beams. Communities have been very successful in lobbying for funds from their Local Governments which in some cases gradually takes over the support BBLL used to provide. This has freed up BBLL's time and resources to work in other districts.

Since its inception ten years ago BBLL has supported 840 bridges with an average span of 65 metres, maximum 180 metres and walkway width up to 1.06 metres. The bridges open up markets, enhance local economies, and provide access to health facilities as well as access to schools. BBLL has been targeting the remote poor and pays particular attention to providing equal opportunities for all.

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