| Monitoring Tools
Title: Citizen Satisfaction Report Card
Organization: UN-HABITAT
Year of Publication: 2000
Citizens’ Satisfaction Survey – Report Card is a tool
developed by UN-HABITAT to assist in surveying whether citizens
are satisfied with their city in the main areas addressed by the
Habitat Agenda: access to housing and basic services, transport
and mobility, education and learning, health and safety, social
inclusion, gender equality, air and water quality, waste management,
employment and income, information and communication, participation
and civic engagement, and in the local government. The results collected
through citizens’ ratings are converted into a "report
card" on the city. The report card permits the ranking of problems
in terms of citizens’ satisfaction with the main social and
physical services for which the government is accountable for.
Citizens’ Satisfaction Survey is a tool which not only provides
a new insight to urban problems but also promotes dialogue between
governments and the civil society. It may also help correct some
official data and estimates which might not reflect urban reality.
In a longer-term, the Citizens’ Satisfaction Survey can be
used to assess performance change over time and serve as a benchmark
tool.
More information: http://www.unhabitat.org/cdrom/governance/html/yellop5.htm
Title: Media Content Analysis
Organization: UN-HABITAT
Year of Publication: 1996
Media Content Analysis is a tool developed by the Urban Indicators
Programme of UN-HABITAT, to determine the comparative number of
stories during one complete year of daily news that fall into each
of the 20 key thematic areas of the Habitat Agenda. Media Content
Analysis provides additional information on local awareness of issues.
It will also help to evaluate the performance of the media in reporting
on real conditions and how its reporting affects perceptions of
the urban environment. The first step is to select the daily newspaper
to be analyzed and to obtain access to archived newspapers. The
second step is to set up a twenty-by-twenty matrix that will allow
tabulation of stories by theme and sub-theme; and finally to classify
the stories; and the fourth step is to compare the total numbers
of stories for each year in each thematic area. Where urban indicators
have been collected and/or a Citizens’ Satisfaction Survey
has been undertaken, media priorities may be compared with actual
conditions as revealed through urban indicators or with citizens’
own perception of the urban environment as revealed through surveys.
More information: http://www.unhabitat.org/cdrom/governance/html/yellop17.htm
Title: Best Practises Database
Organization: UN-HABITAT
Year of Publication: Available on the World Wide Web, continuously
up-dated
The Best Practises database is a powerful tool for analysing current
trends: finding information on current human settlement issues;
networking; capacity building; technical cooperation; and policy
formulation. The database contains over 1600 proven solutions to
the common social, economic and environmental problems of an urbanizing
world, drawn from more than 140 countries. It demonstrates practical
ways in which communities, governments and the private sector are
working together to improve governance, eradicate poverty, provide
access to shelter, land and basic services, protect the environment
and support economic development.
The Best Practices database is a joint product of UN-HABITAT, Dubai
Municipality, and The Together Foundation; it has been made possible
with the support of the Best Practices Partners and the Governments
of Spain, UK and Switzerland.
More information: http://www.bestpractices.org
Title: Urban Indicators Toolkit
Organization: UN-HABITAT
Year of Publication: available on the World Wide Web
The Urban Indicators Toolkit for Istanbul + 5 has been developed
by UN-HABITAT for reporting on progress in the implementation of
the Habitat Agenda. The toolkit contains guidelines to help Governments
and stakeholders in human settlements development to assess progress
in implementing the Habitat Agenda. This is done through a set of
23 indicators and 9 check-lists, which provide measures for each
of the 20 key commitments and recommendations extracted from the
Habitat Agenda. A reporting format is also provided.
The toolkit gives guidelines on the Habitat Agenda indicators system,
the minimum data set for Istanbul +5, and indicators reporting format
and timeline. The resulting global database will provide the statistical
foundation for development of composite indices of urban poverty,
urban human development, city investment potential, urban environment,
urban governance and overall quality of urban life.
More information: http://www.unhabitat.org/cdrom/governance/html/yellop23.htm
Title: Implementing the Habitat Agenda: Monitoring Progress with
Best Practice
Author: Best Practices and Policies Unit
Date: November 1998 (First Revision)
This guide provides an overview of how Best Practices can be used
to monitor progress in the implementation of the Habitat Agenda.
This guide provides information on what constitutes a Best Practice
and how they can be used to monitor the Habitat Agenda. It further
features a case-study series, "Improving Urban Governance:
Lessons Learned from Best Practices" and finally means of transferring
the lessons learned from Best Practices
The guide also suggests ways of becoming involved in the Habitat
Agenda monitoring and evaluation process, including:
Organizing national and local Best Practices competitions and exhibitions;
Submitting a corporate Best Practice;
Participating in Habitat Watch;
Producing media information on Best Practices;
Joining the network of Best Practices research and capacity-building
institutions;
More information: http://www.sustainabledevelopment.org/blp/learning/guides/bpmonitor.pdf
Information tools
Title: Building an Environmental Management Information `System
- EMIS
Organization: UN-HABITAT
Year of Publication: 2000
The EMIS tool has been developed by the Sustainable Cities Programme
(SCP) of UN-HABITAT and UNEP for collecting, organizing, and applying
information relevant to urban development and the environment. It
is designed to assist in clarifying issues, formulating strategies,
implementing action plans, monitoring progress and updating changes.
The EMIS toolkit consists of a series of step-by-step descriptions
("how to do it"), together with examples and city case
studies. The EMIS tool is published as Volume 7 of the SCP Source
Book Series, a group of detailed guidebooks together covering most
aspects of the environmental planning and management process and
based on a decade of real-world experience in city project implementation
through the Sustainable Cities Programme.
More information: http://www.unhabitat.org/cdrom/governance/html/yellop4.htm
Title: Guide For Community Based Environmental Management Information
Systems (CEMIS)
Author: UN-HABITAT
Year of Publication: 2001
The Community Based Environmental Management Information System
(CEMIS) deals with low-income housing and the living and working
conditions of marginalized people in large cities. The information
system is intended for use at different levels including the family,
neighbourhood, community levels in partnership with authorities
and NGOs. The CEMIS is structured into 4 different phases: preparation
and mobilization; Environmental Risk Assessment; Technical Options;
Prioritisation of Interventions; Action Planning; and Monitoring
and Evaluation. It aims to contribute to poverty reduction and to
encourage co-operation as part of participation in multi-level planning.
More information: http://www.unhabitat.org/cdrom/governance/html/yellop9.htm
Title: Putting the Urban Poor on the Map: An Informal Settlement
Upgrading Methodology Supported by Information Technology. Settlement
Upgrading Program. Land Management Series N. 11,
Organization: UN-HABITAT
Date: August 2000.
Ref: HS/577/99E
This publication a result of a joint research study conducted by
UN-Habitat Settlement Upgrading Program and various partners, with
funding from the Government of Italy. As a technical resource it
is a practical guide for urban managers, professionals and communities
involved in designing and managing settlement upgrading schemes
such as urban planners, land managers or G.I.S. specialists or programmers.
It also targets policy makers and external donors in policy formulation
and resource allocation.
The methodology proposed is based on participatory techniques and
the use of information technology in upgrading projects. There are
three major phases: project preparation, project implementation,
and post implementation.
More: http://www.unhabitat.org/register/item.asp?ID=311
Planning tools
Title: Formulating Issue Specific Strategies and Action Plans
Organization: UN-HABITAT / UNEP
Year of Publication: 1999
This Source Book gives a detailed and carefully-structured explanation
of how to formulate issue specific strategies and action plans as
part of a participatory urban decision-making process. It is aimed
at professionals and practitioners, as well as working group participants
and others who will actually be charged with preparing strategies
and action plans.
The Strategies and Action Plans tool is published as Volume 4 of
the SCP Source Book Series, a group of detailed guidebooks together
covering most aspects of the environmental planning and management
process and based on a decade of real-world experience in city project
implementation through the Sustainable Cities Programme.
More: http://www.unhabitat.org/cdrom/governance/html/yellop13.htm
Title: Participatory Decision-Making Indicators
Organization: UN-HABITAT
Year of Publication: available on the web
UN-HABITAT has developed participatory decision-making indicators
(PDM indicators) to provide a core measure of the decision-making
processes between the time of the original Habitat II Conference
in 1996 (Istanbul) and the follow-up Special Session in 2001 (Istanbul
+5). They are based on a rating, given by the stakeholder groups
to themselves, which rates its own performance according to the
proposed scale. The rating process is participatory, and thus the
final rating must be a consensus.
The Participatory Decision-Making Indicators have evolved from
earlier work and are currently being tested at the city level as
well as circulated for review to urban management practitioners
and experts. (It is substantially based on the draft document "Measuring
Progress: Management Indicators for Environmental Planning and Management"
(January 1999) which was initially developed as part of the SCP
Source Book Series.)
More: http://www.unhabitat.org/cdrom/governance/html/yellop19.htm
Evaluation tools
Title: Municipal Checklist
Organization UMP UN-HABITAT
The Municipal Checklist is a tool for examining these conditions
and local realities to provide the information necessary to better
design the participatory decision-making process for the specific
local context. Key elements of a municipal checklist focus on the
level of political will and local "ownership" which are
crucial ingredients for a successful participatory decision making
process. The tool also aims to identify municipal strengths and
weaknesses, and opportunities and constraints, and to focus on issues
of primary concern. The tool therefore supports the diagnosis of
municipal needs and helps to identify corresponding areas and types
of possible intervention.
A key principle of the municipal checklist tool is that it facilitates
discussion and dialogue with local stakeholders in order to identify
the benefits of external support as well as municipal and partner
commitments. It is not an institutional audit, but rather as a tool
to support self-assessment, discussion, and engagement of partners
in collaboration.
More: http://www.unhabitat.org/cdrom/governance/html/mc.htm
Stakeholder Participation tools
Title: City Consultation Guidelines
Organization: UN-HABITAT
Year of Publication: 1999
City Consultation brings stakeholders in one forum for information
sharing, consensus building and increasing broad stakeholder participation.
Stakeholders involve the public and private sectors, interests groups,
etc, who form key partnerships for any development process. These
consultations are normally citywide events, which can occur at different
stages in a planning process.
In general, the consultations involve eight main stages: (1) Selection
of Cities; (2) Planning; (3) City Profile; (4) Consultation Process;
(5) Follow-up; (6) Final Plan of Action; (7) Implementation; (8)
Replication.
More: http://www.unhabitat.org/cdrom/governance/html/yellop6.htm
Title: Stakeholder Identification and Mobilization
Organization: UN-HABITAT
Year of Publication 2000
This tool begins with a careful explanation of the idea of "stakeholder"
and of how it can be put into practical terms. Examples of specific
operational methods of classifying and identifying stakeholders
are given, together with appropriate frameworks. It then discusses
the importance of briefing and familiarizing stakeholders with the
process and their role in it, following which it explains in detail
how stakeholders can be organized into Working Groups and how these
can be made to work in an effectively participatory way. Finally,
it presents the experiences of SCP cities and closes with a reminder
on the crucial gender dimension of stakeholder identification.
This draft tool was prepared for the Local EPM Project in the Philippines,
under the Sustainable Cities Program. Its purpose is to provide
practical guidance on how to identify and mobilize stakeholders
and bring them in as active partners in a participatory process.
It was aimed at cities (initially, in the Philippines) which would
be initiating an SCP or similar participatory urban management process.
The guidance given, however, would readily be applicable to cities
outside the Philippines, as it deals with a general process, which
is at the heart of any participatory process.
The following tools could fall under Stakeholder identification
and mobilization:
Municipal checklists
Stakeholder analysis
Gender analysis
Vulnerability assessment
Proposition paper
More: http://www.unhabitat.org/cdrom/governance/html/yellop22.htm
Community Participation tools
Title: Community Based Participatory Planning
Organization: UN-HABITAT
Year of Publication: 2001
Areas of Application: Community participation; urban planning and
management
This provides a detailed look at the participatory planning process
as it has evolved over time and gives insights and strategies for
implementing the process in a community. It discusses perspectives
on and essential characteristics of participatory planning and then
discuss step-wise the various stages for undertaking participatory
planning in communities: initiating the process, strategizing, diagnosing
the situation, planning, implementing plans, and measuring success.
Several sections in the book deal with learning implementation
strategies and facilitators guide. As a workbook it acts as a self
directed guide for planning teams in order to play their roles and
meet their responsibilities adequately.
More: http://www.unhabitat.org/cdrom/governance/html/yellop8.htm
Gender tools
Title: Women’s Empowerment: Participation in Shelter Strategies
at the Community Level in Urban Informal Settlements
Author: Faranak Miraftab
Date: 1996
REF: HS/355/95E ISBN92-1-131274-4
Training Materials Series:
The manual is meant to help field teams in different countries
implement a base-line survey methodology in order to pinpoint the
concrete situation of women vis-à-vis that of men within
concrete communities. The study aims to develop key indicators that
measure the nature and extent of participation by women in local
human settlement processes, and to assess the conditions of women
as compared to men in various aspects of life including housing,
services, income, education, child-rearing, decision making and
use of time. The indicators are meant to help the survey team and
women in particular communities understand their situation vis-à-vis
that of men, and to find ways of improving that situation.
The main objective of the process is to empower women at the community
level through their participation in the collection and analysis
of data, thus increasing their access to knowledge about their situation
and their ability to change it. The process stresses participation
of local communities in the research process and their access to
its findings. The methodology adopted enhances collaboration and
dialogue between professionals and grassroots women in all phases
of the research. Through the procedure of identification and application
of indicators, community and professional women/men exchange knowledge
about what the problems and priorities of women from the local communities
are, how these can be measured, and how they can be addressed.
Title: Gender Policy
Organization UN-Habitat
Year of Publication 2002
The Gender Policy retains, in principle, the goals and commitments
outlined in the original policy document of 1996. The over all gender
objective for UN-HABITAT remains to mainstream gender equality and
women's rights into all of the UN-HABITAT's activities and policy
decisions. This document is intended to guide the staff and management
at UN-HABITAT in their day-to-day work and decision making in relation
to gender mainstreaming. The purpose of its substance is to enable
the user to better understand the Programme's gender goals and their
implication for UN-HABITAT's work. The policy also identifies responsible
stakeholders, in order to enhance accountability for gender mainstreaming.
Finally, the document also outlines the underlying mandates in more
detail, including the various steering documents of the United Nations.
More: http://www.unhabitat.org/pubs/genderpolicy
Title Gender Analysis
Organization World Bank
Gender analysis focuses on understanding and documenting the differences
in gender roles, activities, needs, and opportunities in a given
context. Gender analysis involves the disaggregation of quantitative
data by gender. It highlights the different roles and learned behavior
of men and women based on gender attributes. These vary across cultures,
class, ethnicity, income, education, and time; thus, gender analysis
does not treat women as a homogeneous group or gender attributes
as immutable.
Gender analysis is important in the formulation of country economic
memoranda, country sector strategies, structural adjustment, country
portfolio management, poverty assessments, environmental assessment,
and in sector specific project planning, monitoring, and evaluation;
thus, many variants of policy and sector-specific gender analysis
tools are available.
Gender Analysis, developed by the World Bank has several purposes:
(a) To identify gender-based differences in access to resources
to predict how different members of households, groups, and societies
will participate in and be affected by planned development interventions;
(b) To permit planners to achieve the goals of effectiveness, efficiency,
equity, and empowerment through designing policy reform and supportive
program strategies; and (c) To develop training packages to sensitize
development staff on gender issues and training strategies for beneficiaries.
More: http://www.worldbank.org/gender/assessment/gamethod.htm
Title: City Experiences in Improving the Urban Environment
Organization: UN-HABITAT
Year of Publication 2000
This Working Paper on City Experiences in Improving the Urban Environment
gives a summary over-view of the results of a detailed evaluation
of six African City projects under the Sustainable Cities Programme
of UN-HABITAT and UNEP. The experiences of Accra (Ghana), Dar es
Salaam (Tanzania), Dakar (Senegal), Ibadan (Nigeria), Ismailia (Egypt)
and Lusaka (Zambia) are covered in this "snapshot", which
focus on key aspects of the participatory urban decision-making
process as it worked out in practice. The Paper looks at the different
achievements of the cities, the ways in which the participatory
process worked out, and the different approaches taken to the adaptation
of the general process to local circumstances in each individual
city. "City Experiences in Improving the Urban Environment"
was published as Working Paper No. 1, Urban Environment - Sustainable
Cities Programme, UN-HABITAT.
More: http://www.unhabitat.org/cdrom/governance/html/yellop7.htm
Title: Establishing and Supporting a Working Group Process
Organization: UN-HABITAT/UNEP
Year of Publication: 1999
This comprehensive source book gives a detailed and systematic explanation
of how to establish and support a working group process. It is aimed
at professionals and practitioners who will actually be operating
and supporting working groups on a day-to day basis. The guide is
divided into 3 main parts. Part A gives an introduction and overview
of working groups as they operate in an SCP city project. Part B
gives a detailed, step-by-step explanation of how working groups
are established, organized and supported as part of a participatory
urban decision-making process; these explanations are illustrated
with case examples from various SCP cities. Part C contains annexes
and reference materials directly related to the operation of working
groups, such as sample terms of reference for consultants, city
case studies, and lessons of experience. The tool covers most aspects
of the environmental planning and management process and is based
on a decade of real-world experience in city project implementation
through the Sustainable Cities Programme.
More: http://www.unhabitat.org/cdrom/governance/html/yellop12.htm
Capacity Building Tools
Title Manuals for Local Leadership, Governance, and Urban Management
Capacity Building
Organization UN-HABITAT
Year of Publication 1996
The "Training for Elected Leadership" Series of 13 handbooks
on Elected Leadership Training covers eleven different roles performed
by the elected councilor. Many of these roles (such as Councilor
as Communicator or as Negotiator) have important and direct significance
in and are crucial for a participatory process in decision-making.
The package includes a trainer’s guide and overview document
in addition to the eleven workbooks. Each of these contains a self-study
essay describing the role together with training aids to provide
the trainer with options to address specific needs and circumstances.
The user-friendly training package, which can also be used as a
practical on-the job guide is a primer that addresses the behavioral
roles of elected officials. The handbooks include: Trainer’s
Guide for Training Elected Officials; and Perspectives on Training
Elected Leaders. In addition, the councilor as Policy-Maker; Decision
Maker; Communicator; Facilitator; Enabler; Negotiator; Financier;
Overseer; Power Broker; Institution Builder and finally as Leader.
More: http://www.unhabitat.org/unchs1/llm/series/content.htm
City Consultation tools
Title: Organising, Conducting and Reporting an SCP City Consultation
Organization: UN-HABITAT / UNEP
Year of Publication 1999
This Source Book gives detailed and systematic explanation of how
to prepare and implement a City Consultation, based on extensive
experience in SCP and other cities. It is aimed at the professionals,
practitioners, and others who will actually be organizing and implementing
the consultation, and the Source Book is designed to give them all
the information and support needed. The guide is divided into three
main parts. Part A gives an introduction and overview of the City
Consultation, explaining its role and purpose in the SCP process,
and summarizing how it is prepared and conducted. Part B gives a
step-by-step explanation of the necessary preparations for a city
consultation, with careful guidance covering all the different aspects
of organization and management. Part C is quite voluminous and contains
numerous annexes and reference materials giving examples, for instance,
of Terms of Reference for resource persons/consultants, guidelines
on preparing proposition papers, sample letters, sample forms and
documents, etc.
More: http://www.unhabitat.org/cdrom/governance/html/yellop18.htm
Title: Participatory Urban Governance; Practical Approaches, Regional
Trends and UMP Experiences
Organization:UN-HABITAT
Year of Publication: 2000
The document puts forward a set of policy options that will assist
mayors and leaders to engage urban stakeholders to find local solutions
within a participatory governance framework. In this regard, a case
for change owing to the challenges of urbanization and globalization
is presented, which includes options on managing these changes.
It then discusses the relevance and dimensions of participatory
governance. UMP experiences in Latin, America, Africa and Asia are
presented. The final section deals with pillars of Urban Governance
and participatory tools, including indicators and institutionalization
of participation.
More: http://www.unhabitat.org/cdrom/governance/html/yellop20.htm
Disaster Management tools
Title: Assessment of Vulnerability to Flood Impacts and Damages
Author: UN-HABITAT
Date: 2001
In this tool, UNEP and UN-HABITAT introduce the concept of ‘vulnerability’
to flood impacts and damages. The funds and human resources allocated
for flood mitigation purposes need to be targeted where interventions
can achieve the most significant effects. The guidelines are a comparative
tool, providing a way of identifying the relative vulnerability
of different areas rather than providing an absolute assessment
of vulnerability. For easy comparison purposes, a vulnerability
index is provided, comprising of a set of indicators representing
various aspects relevant to magnitude and range of impact and damage
caused by floods to communities and to the environment. The guidelines
are intended to compliment local knowledge.
More: http://www.unhabitat.org/cdrom/governance/html/yellop2.htm
Evaluation tool
Title: Guidelines for the Evaluation of Post Disaster Programme
Publisher: Risk and Disaster Management Unit
Date: 2001
REF: S/611/O1E
ISBN: 92-1-131468-2
The resource guide has been prepared by the UN-Habitat Risk and
Disaster Management Unit (RDMU). The resource guide seeks to assist
practitioners, local governments and community organizations to
meet the challenges of post disaster reconstruction with the best
possible understanding of the different issues in post-disaster
planning, and of the methods for developing evaluation tools. This
guide will help local practitioners incorporate evaluation strategies
into programme design and carry out successful evaluations.
The guide has three parts: part one discusses the problems at hand,
why projects fail or succeed and how to address this, and better
evaluation strategies. Part two is a brief introduction to the concepts
of evaluation; and part three moves step by step through the process
of designing and implementing evaluations. Each step includes useful
tools to assist in putting these ideas into practice. The guide
is designed specifically targeting the needs of local authorities
in post- disaster situation.
More: http://www.unhabitat.org/cdrom/governance/html/yellop11.htm
Environmental tools
Title: Preparing the SCP Environmental Profile
Organization: UN-HABITAT / UNEP
Year of Publication: 1999
This Source Book provides detailed guidance on how to prepare a
city environmental profile, seen here as an integral part of a participatory
urban decision-making process. It is aimed at the professionals,
practitioners, and stakeholders who will be involved in preparing,
writing, and updating the environmental profile. Although focused
in this volume on the environment, the methodology could also be
applied to the profiling of other aspects of urban development and
urban management. The Environmental Profile Source Book is divided
into three main parts. Part A gives an introduction and overview
of an SCP environmental profile, focusing on its particular role
and purpose within a participatory urban process. Part B gives a
step-by-step explanation of how to prepare an environmental profile,
with particular emphasis on the logical sequence of activities and
on the basic analytical framework, which is utilized. Part C contains
annexes and reference materials useful in preparing an environmental
profile, such as terms of reference for consultants or extracts
from profiles prepared in other cities.
More: http://www.unhabitat.org/cdrom/governance/html/yellop21.htm
Title: Integrating Gender Responsiveness in Environmental Planning
and Management
Author: UN-HABITAT and UNEP
Date: 2001
This Source Book begins with a careful explanation of the context,
concept, and process of gender responsive environmental planning
and management (EPM). A review of the task of "mainstreaming"
gender into a participatory urban process is provided. An analysis
of the lessons learned from experience is provided along with the
challenges of gender issues at city level. Possible alternatives
are given on how gender responsive EPM can be locally adapted, applied
with 19 case studies in gender responsive urban planning and management
to help illustrate. The Source Book is intended to be a foundation
for people involved in planning and managing urban areas and is
also a valuable training and information tool.
More: http://www.unhabitat.org/cdrom/governance/html/yellop15.htm
Title: Institutionalising the Environmental Planning and Management
(EPM) Process
Author: UN-HABITAT and UNEP
Year of Publication: 1999
This Source Book provides a step-by-step outline of how the Environmental
Planning and Management Process can be organised and undertake successfully.
The Source Book is aimed at professionals, policy-makers and practitioners
who are responsible for actually implementing the participatory
decision-making process and thus responsible for its longer-term
sustainability. Practical advice is given based on experiences of
the various Sustainable Cities Programme cities.
More: http://www.unhabitat.org/cdrom/governance/html/yellop14.htm
Policy tools
Title: INNOVATIVE AND EFFECTIVE USES OF TECHNOLOGY, TOOLS AND METHODS:
A Guide to the UN-HABITAT Best Practices Database
Author: UN-Habitat, Columbia/UN urban habitat project, School of
International and Public Affairs, Columbia University, USA
Date: 1999
Ref: HS/572/99E
ISBN92-1-131431-3
This guide is intended to introduce policymakers to innovative and
effective technology, tools and methods for urban management and
governance that have been documented on UN-Habitat’s Best
Practices database. These ideas can assist local and national officials,
members of non-governmental organizations, and a wide range of policymakers
in addressing local urban challenges. It provides decision makers
at all levels with examples of policies and practices in the areas
of technology, tools and methods for urban governance that have
a proven history of success. As a companion to the Best Practices
database or as a stand-alone document, this publication offers a
wealth of practical information to policy analysts, city managers
and human settlement professionals.The information in this guide
is derived from 82 cases concerning technology, tools and methods
found in the Best Practices Database created by UN-HABITAT.
More: http://www.blpnet.org/learning/tools/tech.pdf
Title: INNOVATIVE AND EFFECTIVE APPROACHES TO HOUSING: A Guide
to the UN-HABITAT Best Practices Database
Author: UN-Habitat, Columbia/UN Urban Habitat project, School of
International and Public Affairs, Columbia University, USA
Date: 1999
Ref: HS/572/99E ISBN 92-1-131432-1
This guide is intended to assist local policymakers learn about
innovative approaches to housing that have proven successful in
urban areas around the globe. It can be used by decision makers
as a planning tool in their daily tasks or as a resource for proven
solutions to immediate needs. While it can serve as a tool for reference,
it can also be read in its entirety to provide a unique array of
problem-solving ideas and a useful survey of how governments, cities
and communities are responding in innovative ways to the challenges
they face everyday. The information in this guide is derived from
229 housing cases in the Best Practices Database created by UN-Habitat.
More: http://www.blpnet.org/learning/tools/housing.pdf
Title: Tools to Support Participatory Urban Decision Making. Urban
Governance Toolkit Series,
Author: UN-HABITAT
Date: July 2001.
Ref: HS/628/01E
This publication is for local authorities, urban managers and those
involved in the governance of cities, for increasing their knowledge
on formalizing public participation principles. Organized in clarity
and depth, the study identifies good urban governance tools and
the phases in which to appropriate them during a participatory urban
decision-making process.
In the preparatory phase of mobilizing stakeholders, tools such
as municipal checklists, stakeholders' analysis, profiling, vulnerability
and proposition papers are covered. In the prioritization of issues
and assessment of stakeholders' commitment, city consultation, working
groups, facilitation and an urban pact are identified for congealing
various partner contributions. In the strategy formulation and implementation,
the study advocates for the knowledge of tools such as conflict
resolution, action planning, program formulation guidelines, EMIS
and demonstration projects. In the final follow up and consolidation
phase, institutionalization, program evaluation guidelines and monitoring,
sum up the urban decision making process.
The tools are discussed in a generic manner, allowing for replication
and adaptation to varying city contexts around the world.
More: http://www.unhabitat.org/cdrom/governance/html/pudm.htm
Main Manuals/Handbooks for Local Leadership, Governance and Urban
Management Capacity-Building: http://www.unhabitat.org/programmes/agenda21/habrdd/cappubli.htm
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